Management Leadership Training

Training Solutions

Gaining a competitive advantage in a changing economy and marketplace is essential for survival. That's why your leaders, from executives to individual contributors, need effective practices to propel your organisation to new heights. What kind of leadership provides guidance and stability in your organisation? Genuine leadership. The following is a list of our management leadership training programmes.

Click on Consulting Services to learn how our consultants can help you design and implement strategic learning solutions, mapped to your business goals.

 
Bridging Strategy to Outcomes^™

This management leadership workshop helps senior managers build commitment and focus effort at every organisational level. Participants master and apply key interpersonal skills, fine-tuned and framed for this audience.

At the end of the workshop, participants are able to:

1. Seek out, clarify, and confirm ideas and information
2. Describe organisational issues and strategy in a compelling way
3. Recognise the challenges and benefits of giving constructive feedback
4. Focus individual action on issues through feedback
5. Explore useful ideas for turning strategies into action
6. Lobby for the support and resources they need to address key organisational issues

Audience: Leaders of other leaders, senior managers
Length: 2-day workshop

 
Coaching Others for Top Performance^™

This workshop provides participants with skills that help build constructive relationships that gain a stronger commitment to improving performance and achieving results that make a difference for the organisation.
Length: 2-day workshop or available as the individual modules described below

Module 1: The Principles and Qualities of Genuine Leadership^™: Manager's Version
Achieve results for your organisation by developing the qualities of genuine management leadership and applying the principles and qualities of genuine leadership to your role.
Length: 4 hours

Module 2: Providing Constructive Feedback^™
Learn skills to give constructive feedback in a way that builds openness and mutual respect, and promotes problem solving and learning.
Length: 4 hours

Module 3: Developing Others^™
Discover skills for developing others, helping them expand their capabilities so they will have the confidence to take on new challenges and work more independently.
Length: 4 hours

Module 4: Giving Recognition^™
Learn skills for recognising and reinforcing the behaviors that support others and lead to the right results.
Length: 4 hours
 

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Managing the Performance of Others^™

As the manager, supervisor or leader of a work group or team, performance leaders help others do the work that ultimately makes an organisation successful. They must ensure employee performance aligns with the direction and strategy of the organisation. The skills taught in this workshop help participants prepare for and conduct different types of performance-related discussions.
Length: 2-day workshop or available as the individual modules described below

Module 1: Planning for Performance Discussions^™
Prepare for performance-related discussions that increase productivity, collaboration, and the achievement of critical goals.
Length: 4 hours

Module 2: Clarifying Performance Expectations^™
Learn to discuss performance expectations with others in a way that increases their sense of ownership and gains their commitment.
Length: 4 hours

Module 3: Correcting Performance Problems^™
Realise skills for addressing recurring or serious performance problems, getting an individual's performance back on track, and building motivation for improvement.
Length: 4 hours

Module 4: Conducting Performance Reviews^™
Build skills and receive tools to conduct a performance review that focuses on major responsibilities, opportunities for improvement, and developmental needs.
Length: 4 hours
 

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Accelerating Team Productivity^™

Today's teams are expected to produce more than ever before, faster than ever before. As a result, this workshop is designed to help leaders focus teams on key results and outputs, and build energy and momentum toward achieving goals.
Length: 2-day workshop or available as the individual modules described below

Module 1: Building Team Pride and Purpose^™
Discover the principles and skills that instill high degrees of pride and purpose in teams today. Explore today's workplace challenges and the need for accelerating performance through teamwork.
Length: 4 hours

Module 2: Developing Team Agility: Day-to-Day Tools^™
Focus in on strategies team leaders can use and actions they can take to build high levels of team agility: quickness, flexibility, and adaptability.
Length: 4 hours

Module 3: Resolving Conflicts Within Your Team^™
Learn the best ways to handle tricky situations that often develop among and between team members, including how to intervene directly or to support team members in addressing these situations on their own.
Length: 4 hours

Module 4: Negotiating Resources for Your Team^™
Build the negotiating skills needed to secure resources for teams. Learn to negotiate solutions that work for all parties involved.
Length: 4 hours
 

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Maximising Your Supervisory Potential^™

As a result of the business environment in which they operate, new — and even tenured — supervisors frequently find themselves performing an awkward and uncomfortable organisational balancing act. This workshop helps leaders strive to balance between multiple elements of their job responsibilities.
Length: 1-day workshop or available as the individual modules described below

Module 1: The Hallmarks of Supervisory Success^™
Explore in detail three critical Hallmarks — personal credibility, work group commitment, and management support — so that you are cognitively prepared to make the transition into management.
Length: 4 hours

Module 2: Delegating for Shared Success^™
Learn the equation that adds up to delegation success: thorough planning, clear communi-cation, and effective follow-through, which together result in successful delegation of work.
Length: 4 hours
 

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Leading Change

Managing Change (Frontline Leadership^®)
Explore how to help employees take responsibility for implementing successful change and how to turn potentially threatening situations into opportunities to contribute.
Length: 4 hours
 

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Leading Meetings

Facilitating for Results
Develop skills to conduct productive, results oriented meetings, no matter how complex the issue or diverse the group.
Length: 8 or 12 hours, depending on optional activities. 
 

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The Principles and Qualities of Genuine Leadership^™

Learn and practice six shared basic principles and five critical qualities that create a genuine leader. The principles and qualities promote and encourage collaboration and personal initiative.
Audience: All employees
Length: 4 hours
 

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Problem-Solving Results: Solutions, Improvements, and Innovations^™

This workshop provides participants with the skills and strategies required to find appropriate problem solutions and the energy to implement them.
Length: 2-day workshop, consisting of 4 units below

Unit 1: Connecting People and Process
Get acquainted with a dynamic seven-step process for defining and analysing problems, finding solutions, and implementing them.

Unit 2: Exploring Gaps, Causes, and Solutions
Explore a number of tools that can enhance success while using the problem-solving approach. Use a separate toolkit to work with and explore several specific methods.

Unit 3: Deciding on a Solution
Learn how to define decision-making procedures and use objective criteria to evaluate choices and arrive at a solution.

Unit 4: Making It Happen
Discover specific strategies to aid in action planning and follow-through, as well as approaches that build and sustain momentum for those involved.
 

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Workload Management

Identifying Work Priorities and Setting Verifiable Goals (Leadership for Results^®)
Help employees prioritise work and establish a system for the verification of goal achievement.
Length: 4 hours

Personal Strategies for Navigating Change (Leadership for Results^®)
Recognise and work through the stresses and behaviours that rapid change can trigger.
Length: 4 hours

Managing Your Priorities (Leadership for Results^®)
Manage competing priorities and maintain high levels of personal productivity.
Length: 4 hours
 

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Connecting With Others: Listening and Speaking^™

This workshop helps participants learn how to listen effectively, identify and cultivate good sources of information, and master the process of encouraging people to share their knowledge. It also enables employees to have a positive impact on the organisation by focusing on their presentation skills, regardless of audience size.
Length: 1-day workshop or available as the individual modules described below

Module 1: Listening in a Hectic World^™
Learn to make conscious and deliberate choices about how to focus your time and attention in order to consistently extract what you need from listening situations and opportunities.
Length: 4 hours

Module 2: Speaking to Influence Others^™
Consider strategies and approaches for ensuring that what you say to others has the greatest possible impact in the most efficient way.
Length: 4 hours
 

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Working Through Emotions and Conflict^™

Unproductive emotions and conflict in the workplace are two major interpersonal influences that deplete the energy required to meet goals. This workshop teaches important, effective ways to manage emotions and conflict.
Length: 1-day workshop or available as the individual modules described below

Module 1: Addressing Emotions at Work^™
Discover skills for managing emotions in the workplace, helping to prevent runaway emotions, and remain productive and focused toward organisational goals.
Length: 4 hours

Module 2: Resolving Conflicts With Your Peers^™
Examine a model for the effective management of conflict — which will result in increased collaboration, innovation, problem solving, and productivity in the workplace.
Length: 4 hours
 

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Workskills: Steps to Your Success^®

Defusing Emotionally Charged Situations
Examine the consequences of allowing emotions to negatively affect actions and learn techniques for defusing tense situations.
Length: 2 hours

Getting the Information You Need
Learn to listen actively, ask clarifying questions, and verify what is heard, especially when taking on a new assignment or being trained in a new task.
Length: 2 hours

Helping Your Team Work
Understand the power and personal rewards of teamwork and the habits of effective team players.
Length: 2 hours

Managing Life Outside Work: Handling Emergencies and Resisting Temptations
Identify and develop plans for coping with a range of issues and events that can make it hard to meet an employer's minimum requirements.
Length: 2 hours

Positive Responses to Change
Discover positive and flexible responses to change that improve long-term success in the organisation.
Length: 2 hours

Speaking With Confidence
Explore a simple process for expressing ideas and information, and learn to overcome nervousness and other potential barriers to effective communication.
Length: 2 hours

What It Takes to Succeed: The Basic Principles
Learn minimal expectations of the workplace as well as broad guidelines for day-to-day interactions with others.
Length: 2 hours
 

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